This article answers the question of how to see your reviews on Airbnb.
If you’re an Airbnb guest wondering how to check the reviews hosts have left for you, you’re in the right place!
Let’s dive in.
How to See Your Reviews on Airbnb Quick Guide
This quick guide shows you how to find your reviews on Airbnb app and desktop versions.
On the Airbnb App
How to see your reviews on Airbnb as a guest on the app.
- Log into your Airbnb account on the app.
- Go to “Profile” (bottom right corner of app screen).
- Go to “Show Profile”.
- Scroll down to the “What Hosts are Saying About [Name]” section to find your reviews.
On Desktop
How to see your reviews on Airbnb as a guest on desktop.
- Log into your Airbnb account.
- From the home page, click profile picture at top right of screen.
- Click “Go to Profile” at top center of screen.
- Scroll down to find reviews under the “What Hosts are Saying About [Name]” section.
Your reviews will show the most recent reviews first. If you have a brand-new account and haven’t booked any stays yet, you will not see any reviews.
You can check your own reviews any time on the Airbnb platform.
Airbnb Star Ratings for Guests: How it Works
Airbnb guests receive optional star ratings from their Airbnb hosts after a trip.
Hosts can rate guests on cleanliness, communication, and following house rules.
Airbnb uses star ratings for reviews, and both hosts and guests can leave one to five star reviews after a booking.
There is an overall star rating, as well as a category rating for more specific parts of the experience.
Just like host ratings, the guest rating scale is based on one to five stars, and combines for your total overall star rating as a guest.
Airbnb ratings are used to help hosts and guests make informed decisions on the app. Both guests and hosts are meant to share their genuine experience to help make the platform better for everyone.
How do Reviews Work on Airbnb
Honest and transparent reviews are designed to help hosts and guests make informed decisions on the platform.
Positive reviews are a great way for you to make a decision about what stay to book. By the same token, a bad review is mean to alert you to something you should probably be aware of before your stay.
If there is a negative review on a property, you can always send a private message to the host and ask more questions.
Pro Tip: These guidelines will help you send a perfect message to your host on Airbnb before your stay.
What to do if You Have a Negative Review on Airbnb
Airbnb’s reviews policy is designed to help make sure feedback is “authentic, trustworthy, and useful to the community” according to Airbnb.
Factual and impartial reviews are meant to be an integral part of the Airbnb community and its fair review system.
If you have a negative review on Airbnb as a guest, you can reach out to the Airbnb host directly to try to resolve any misunderstanding.
However, if you think the review was bias or unfair and goes against the Airbnb content policy, you can also reach out to the Airbnb team to open a dispute about the review.
You can then submit a review removal request. Usually, you should request that a review be removed in a reasonable amount of time after it is posted.
How to Make Sure You Receive a Good Review as an Airbnb Guest
The best way to ensure positive feedback from your host is by following a few simple guidelines:
- Follow house rules.
- Be kind and courteous.
- Be on time for your booking.
- Communicate well with your host.
- Be respectful of the house and neighborhood you’re staying in.
- Leave a positive review for your host.
Following these guidelines should ensure you’re not getting bad Airbnb reviews.
And, they’re a great way to score a 5-star review every time.
Future hosts will likely use past hosts reviews when they are deciding to approve your reservation (if they don’t have instant booking).
A host’s review can influence other hosts, so be sure to go for those good reviews at every stay.
Pro Tip: Wondering what Property Turned Off means on Airbnb when you’re trying to book? This guide has you totally covered with the answer.
How to View Property Reviews as an Airbnb Guest
If you want to see the reviews on Airbnb listings, follow these steps.
- Click on an Airbnb listing.
- Click on the Reviews.
- Filter by most recent guest reviews, or highest or lowest rated.
Pro Tip: Want to send the perfect message to your Airbnb host before booking? This super helpful quick guide with templates show you how.
How to See Your Reviews on Airbnb: Wrapping Up
This article was all about how to see your reviews on Airbnb as a guest. You can always check your reviews on the Airbnb platform or app.
Airbnb guest reviews are easy to find on desktop and the app.
And remember, good Airbnb reviews and positive ratings go a long way in helping you have a smooth overall experience on the Airbnb platform.